~ Store Hours ~

Mon-Fri ~ 10-5:30
Sat ~ 10-5
Sun ~ Closed

We Accept
We Accept VisaWe Accept MasterCard

We Accept Discover CardWe Accept American Express
Acceptance Mark

Shipping Information | Sales Tax | Payment Options
Backorders | Fabric | Return Policy

To shop online, choose a department to browse in or search by keyword for products. Then add individual items to your shopping cart. You can view your cart or check out anytime you like. You can even save your cart as a wish list for future shopping! Click here to view our shipping and sales tax information.

If you want your billing and shipping info to be saved for future purchases you can Create an Account the first time you make a purchase. If you create an account, you will just need to remember your login id and password to access your account for future purchases as your shipping and billing address information will be saved along with info about past orders. If you forget your account password, you can have it e-mailed to you from the account log-in page. When you visit the store to make future purchases, go to the Manage Account page and log in to use your saved shipping and billing information in the check out. (Note: your credit card information is not saved and must be entered each time you make a purchase.)

Each time you select an item and place it in your cart, the default is to display the full cart. However, for quick and easy shopping, you can change your cart options to not display the full shopping cart each time you add an item (which means you can browse through a dept and choose multiple items from that dept without leaving that page). In the view cart page, just toggle the Cart Option setting to your preferred shopping method and click on the update cart.

Shipping Information

Domestic Shipping Charges
Purchases up to $9.99 $2.50
$10.00 to $19.99 $5.00
$20.00 to $39.99 $6.00
$40.00 to $59.99 $7.00
$60.00 to $79.99 $8.00
$80.00 to $99.99 $9.00
$100.00 to $149.99 $10.00
$150.00 to $199.99 $12.00
$200.00 and up FREE (Domestic U.S. orders only)

Orders will be shipped via USPS OR UPS.

 

International Shipping Charges

General Information:
We will use the lowest cost shipping option available.
We ship in International Flat Rate Envelopes when possible. These envelopes hold 6 - 9 yards of fabric and cost $20.55 to Canada and $24.75 to all other countries (including Mexico). If you are ordering more than 9 yards of fabric, we have found that shipping two or more Flat Rate Envelopes is usually the least expensive way to ship. (Fabric bundles and kits may be re-packaged to reduce shipping charges.)

Canadian orders: Your credit card will be pre-authorized for the amount of your product purchase plus a $20.00 shipping charge. The shipping charge will be manually adjusted to the actual shipping rate when your order is processed and shipped. Customs and duty charges are the customer's responsibility.

All Other Countries (including Mexico): Your credit card will be pre-authorized for the amount of your product purchase plus a $40.00 shipping charge. The shipping charge will be manually adjusted to the actual shipping rate when your order is processed and shipped. Customs and duty charges are the customer's responsibility.

If you prefer to have a postage quote prior to shipping, please include "postage quote before shipping" in the notes section during checkout.

Sales Tax

Orders placed from within the state of Texas will have 8.25% sales tax added. International orders (outside the US) may be subject to customs duties and taxes.

Payment Options

We accept Visa, MasterCard, American Express, Discover & PayPal. If you prefer to purchase offline, we'll also gladly process your order by phone with a credit card. All prices are in U.S. Dollars. If you have any questions please email us.

Thank you for shopping with us!

Backorders

We will notify you immediately if an item is on backorder.

Pre-Orderable Fabric

Our minimum cut on pre-orderable fabric is 1/2 yard. Please refer to the conversion chart below when ordering pre-orderable fabric for the decimal equivalent.

1/8 = .13

1/4 = .25

1/3 = .33

3/8 = .38

1/2 = .5

5/8 = .63

2/3 = .67

3/4 = .75

7/8 = .88

 

Return Policy

Cut fabrics, books, patterns, kits, embroidery designs, computer software, and sale items are not returnable.

All returns must be in original packaging, saleable condition and returned within 30 days of purchase.

Shipping charges are not refundable.

A 20% restocking fee is charged on all returned merchandise.

If you receive a product from us that is damaged or incorrect, please contact us immediately so we can correct the situation. We will credit your account for return shipping costs and will send you a replacement at no additional shipping charge.

If you have any questions about the ordering process, please contact us by phone
at 281-446-4999 or email
customercare@itsastitchonline.com.

 

back to top

 

Home    Store Catalog    Shipping & Order Info    Create & Manage Account    View Cart    Check Out
Copyright 2006 It's A Stitch | Hosting by Quiltropolis

back to top